Suporte tickets system parum MailWizz EMA
este extension adds um Simples yet powerful Suporte tickets system parum your MailWizz EMA powered application!
- Suporte tickets e ticket replies management
- Suporte tickets departments management
- Suporte tickets priorities management
- Ability to decide whether to offer Suporte only parum certain customer groups
- Assign users to departments parum um fine graned notification system
- Allow users to create Suporte tickets parum customers
- Allow customers to create Suporte tickets
- Allow customers to rate user replies to tickets e the timeframe they are allowed to do it
- Email notifications parum users e customers when new ticket é created or new reply Adicionado
- Automatically close inactive Suporte tickets after um defined period of time
- Automatically assignment of users to Suporte tickets so that two users don’t answer same ticket in same time
- Ability parum users/customer to close tickets when leaving replies
- Smooth integration with Mailwizz transactional emails feature
Instalar in um few facil steps
- Login in the backend of your MailWizz EMA powered website e navigate to Extensions menu.
- Hit the upload button e select the extension archive e upload it.
- Enable the extension then click on it’s title to go to the extension page from where you can input your details.
CONFIGURE the extension (after the above steps)
After the extension é enabled, um new menu item will be shown in the left-side sidebar, that é “Suporte tickets”.
Clicking on the menu item followed by the Settings sub-menu will get you on the extension settings page.
Mailwizz EMum >= 18.104.22.168
Registro de alterações e UPGRADE
por favorsee the _info folder inside the archive.