melhor Suporte System é self-hosted Suporte ticket application.It handle Suporte ticket, manage email ticket, collect any payment by paypal. It has facil Instalarer so you don’t need any programming skill. We will keep update reqularly e it has auto update feature.
- facil Web Instalarer: facil to use step by step Instalarer wizard will let you Instalar get your service up e running within minutes. Requires no programming skills.
- Knowledge Base : All site are full of knowledge article. If any visitor missed any knowledge then it will suggest always on ticket opening. So it reduces ticket volume.
- Email to Ticket : Tickets can be created by simply sending an email. Ticket responses can also be created by replying to the same email.
- User feedback:Feedbacks are collected through special emails sent out to user with um like e um dislike button. These buttons link to um feedback form which the users can use to provided their detailed feedback.It’s um unique feature of este application.
- Proactive Search:facil to use search – smart search engine can find relevant articles even with spelling mistakes
- Timezone Control: It’s anOutras unique feature of este application. It auto control the timezone based your user’s IP. That means user will see user’s timezone time e Admin will see admin’t timezone time.
- Highly Secured: Uploaded file security, CSRF protection, boot force security, admin user login failure auto backoff, auto suspicious IP block. You can also manally block any ip or release any ip.
- Category-wise Custom Fields: You can set category wise custome field on ticket creation. We know all field are not suitable parum all category so we can Adicionar field parum all category or parum indivisual category. You can Adicionar envato comprum key verification input box as well.
- Social Network Integration : It has Google,Facebook, Twitter,LinkedIn, GitHub e Yahoo user’s login module. You can choose all of any. It has um nice control panel parum social network integration.
- Customized Payment : It’s um very useful feature.You can set um payment of any amount parum any service (i.e., hosting fee, maintenance fees) from on any ticket when required.
- Envato module integration : Product code verification e Suporte duration checks with envato API.
- Multiple Text Editors:Use the rich text editor of your choice.
- Customizable Roles e Privileges: Create user groups with roles e privileges of your choice e Adicionar the intended users to the group. You have full control your application. You can create any named role with any privileges.
- Additional Menus : Create your own customized menus through the admin panel
- facil Customizable Email Templates e Canned Message: Modify pre-existing templates to send emails to customers. we don’t want to say much on it, Our hardly request to see once in Demo then you will see how facil it is.
- facil Customizable Canned Message : It also same as email template. So facil to design or write any canned message.
- Announcements or Notificaçãos : Create announcements or Notificaçãos parum visitors or admin users or both with start time e end time. Sometimes you may want to display any message to your visitor then you can use it.
- Multiple temum & Any App Color : It has multiple temum e you can choose any color of that theme. We will design many temum in future time to time in future Versão. It has auto update feature so you will get all temum in future.
- Manage File Upload : Limit file upload with size e type. e anOutras unique feature é all uploaded file only accessable by admin user e only that user who é uploaded. So no one can download any private file if they have the file direct link too.
- Auto Update System: You will get um Notificação with update details when Atualizações comes, then you just need to press um button to update. Thats it.
Demo Site Infomation
User : admin
User : user@Suporte.com
It é our humble request to visit demo site.
Click Here to see melhor Suporte System Documentação